Roadesy Pro Privacy Policy

Who this is for

Roadesy Pro is for roadside businesses (towing, roadside service, mobile mechanics, mobile tire, locksmiths) that take jobs from drivers using the Roadesy app.

What we collect from you

• Account: email and a password (stored only as a secure hash).
• Business details: business and contact name, phone, hours, services and prices, base location and service area, vehicle description and plate.
• License and insurance details: used only by Roadesy to check you before you go live. Drivers never see them.
• Location: only while you're on duty with Share live location on: every 5 minutes while waiting, every 15 seconds during a job. Turn either off at any time.
• Jobs: requests you accept, quote or pass, prices, job steps and ratings.

What drivers see

Drivers near you see your business name, services and prices, rating, vehicle description and your location: your base, or your truck about ¼ mile off its real spot while you wait. Once you take a job, that one customer sees your exact location, your contact name, phone, vehicle and plate until the job ends.

What you see about drivers

Before you're chosen: the service needed, the vehicle, the driver's note and roughly how far away they are. After you're chosen: their exact pinned spot, first name and phone number, only for that job. Use them only to do the job.

Sharing and keeping data

We don't sell your data. Finished requests are kept for a day, then archived without driver contact details. You can ask us to delete your account at any time.

Payments

Customers pay you directly. Roadesy does not process job payments.

Contact

Questions or account deletion: support@roadesy.com